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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kaylin Winship

Kaylin Winship

May 30, 2025

5  out of  5
rating by Kaylin Winship
"Ive been with this company since I got my first car. Kiera is always so joyful and helpful and i recommend them 100%"
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Pat Block

May 27, 2025

5  out of  5
rating by Pat Block
"Chad Babcock State Farm is always awesome to work with. Grace recently helped me with my policies and was great!"
We responded:
"Thank you, Pat! I'm glad to hear that you find working with our team enjoyable. Grace is indeed a valuable part of our team, and I'm happy she was able to assist you with your policies. If you have any more questions or need further assistance, feel free to reach out anytime!"
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T.J. Fisher

May 21, 2025

5  out of  5
rating by T.J. Fisher
"Kiera Wschola-Bauer, as part of Chad Babcock's team, is simply wonderful to work with. She's detail oriented, responsive, organized, and helpful. I have and will continue to recommend her to others. Thank you Kiera!"
We responded:
"Thank you for your thoughtful feedback, T.J.! We're delighted our team provided such attentive and organized support during your experience. Helping customers feel well-informed and valued is at the heart of what we do, and we appreciate you recognizing this effort. We're grateful you chose to work with us and look forward to continuing to serve you with the same high standard of care."
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Kiersa Notz

May 20, 2025

5  out of  5
rating by Kiersa Notz
"I have had State Farm insurance for 29 years and just recently moved my policies to the Chad Babcock agency - and couldn't be happier. The communication and response has been great, and their agents have clearly explained my policies to me in ways that never were in the past. I highly recommend Chad and his team!"
We responded:
"Thank you, Kiersa, for sharing your experience! We’re glad to know that our communication and responsiveness met your expectations. It’s great to hear that our team has been able to explain your policies clearly. We truly appreciate your recommendation and are here to assist you with anything you need down the road!"
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Peggy Doerrie

May 19, 2025

5  out of  5
rating by Peggy Doerrie
"I have had multiple insurance policies with Chad Babcock Agency for many years. Grace Lehmann of that agency has been extremely helpful in handling recent concerns. One was due to my need to cancel a Rental Dwelling Policy and receive a pro-rated refund. The other was to receive a discount on my Homeowner's policy because I recently put a new roof on my house. With a certain grade of shingle and a verification form filled out by the contractor I have been able to receive a substantial discount on my policy. Grace guided me through the process and answered my questions. Her follow up was very quick and clear. I have appreciated working with her on these concerns."
We responded:
"Thank you, Peggy, for sharing your experience with our office! I'm glad to hear that Grace was able to assist you effectively with your recent concerns. Her guidance in canceling your Policy and securing a discount is truly appreciated. We're always here to help with any future questions or needs you may have!"
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Mark Suttle

May 17, 2025

5  out of  5
rating by Mark Suttle
"Hi Chad, I stopped by this morning to have Jason Griep send a copy of our Condo's Master copy to my Mortgage Company. He keeps missing sending mine. He wasn't there but the girl up front by the door was very nice and handled it for me. This is a SHOUT OUT for her! What great customer service from your staff! No wonder I've been with you so long. Regards, Mark"
We responded:
"Thanks, Mark! I'm glad to hear that our team was able to assist you promptly. I'll make sure to pass along your shout-out to the team member who helped you. We truly appreciate your loyalty and are always here to provide you with great service. If you need anything else, feel free to reach out!"
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Brandi Marie

May 14, 2025

5  out of  5
rating by Brandi Marie
"Straight to the point very friendly, and compassionate. Have not found a cheaper option for insurance yet! Hoping this one works for me. Thanks Shantal:)"
We responded:
"Thank you, Brandi Marie, for sharing your experience! I'm glad to hear that Shantal was able to provide friendly and compassionate service. We hope our insurance options meet your needs perfectly. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Mitchell James

May 9, 2025

5  out of  5
rating by Mitchell James
"I worked with Shantal looking for only car insurance at first, but she was able to get me such a good deal and offered renter’s insurance for an affordable rate that i had to get it as well! Amazing service, super helpful and polite! Will definitely recommend to friends and family"
We responded:
"Thank you, Mitchell, for sharing your experience! I'm happy to hear that Shantal was able to assist you with your insurance at such great rates. Her dedication to providing helpful and polite service is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out. Your recommendation means a lot to us!"
Profile photo of Patrick Grover

Patrick Grover

May 7, 2025

5  out of  5
rating by Patrick Grover
"I recently registered for coverage through Chad Babcock’s State Farm insurance and can’t say enough good things about my experience! Exceptional service all the way through - Chad Babcock and Cam Grover were incredibly responsive and patient in answering all of my questions, and took the time to ensure I fully understood my policy options and each line item. I was able to bundle my home, auto, and life insurance, and the process was smooth, fast, and surprisingly stress-free. I am a first time home buyer and I felt supported every step of the way. I really appreciate their transparency. If you are looking for top-tier coverage and quality service that combines professionalism and genuine care, look no further than Chad and his team."
We responded:
"Thank you so much, Patrick, for your wonderful feedback! I'm glad to hear that you had such a positive experience with us. It's fantastic to know that Cam and I could assist you effectively and make the process of getting insurance so smooth and stress-free. Your appreciation for our transparency and service means a lot. If you have any further questions or need any other assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of Angie Volk

Angie Volk

May 6, 2025

5  out of  5
rating by Angie Volk
"Chad Babcock is an excellent agent, very knowledgeable and responsive, perhaps only outdone by Grace Lehmann, my Account Representative. Grace is VERY responsive at all hours by e-mail or phone and is also so helpful in answering my questions or getting me the documentation that I need quickly. Grace is the BEST and it's this kind of service that will make me a "lifer" at State Farm!"
We responded:
"Thank you, Angie, for sharing your experience! I'm glad to hear that both Grace and I have been able to assist you effectively. Grace truly shines in her role, and we're grateful to have her on our team. If you ever have more questions or need further assistance, don't hesitate to reach out!"
Profile photo of Jennie Kracht

Jennie Kracht

May 5, 2025

5  out of  5
rating by Jennie Kracht
"SHANTAL has been amazing to work with. She has made it is easy and convenient to switch to State Farm. I appericate the patience and always answering questions."
We responded:
"Thank you, Jennie! I'm glad to hear that Shantal has made your transition to our office smooth and convenient. Her patience and dedication to answering questions truly make a difference."
Profile photo of Joel Heinen

Joel Heinen

May 5, 2025

5  out of  5
rating by Joel Heinen
"Chad, Kayleen, and Nicole, have always been incredibly pleasant to deal with. From auto, to life, boat, etc. They handle clients both personally and professionally."
We responded:
"Thank you, Joel, for sharing your experience with us! I'm happy to know that you find our team both personal and professional in handling your insurance needs. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of David Hunter

David Hunter

April 14, 2025

5  out of  5
rating by David Hunter
"I was uncertain about our coverage for replacement of a cracked windshield and contacted the State Farm phone number on our card. The contact person turned out to be Grace Lehmann who was pleasant, reassuring that it would be covered, and efficiently managed the entire process involving the receipt. Wonderful quick and personal service."
We responded:
"Hey, David! Thanks so much for sharing that Grace was able to walk you through the windshield replacement process with clarity and care. We know how frustrating unexpected damage can be, so we're glad everything was handled smoothly and quickly. Providing helpful, personal support is something our team takes seriously, and Grace will be happy to know her efforts made a difference. "
Profile photo of Kelly Cyskiewicz

Kelly Cyskiewicz

April 7, 2025

5  out of  5
rating by Kelly Cyskiewicz
"The team at State Farm has been amazing to work with they have been knowledgeable and professional! I will continue to recommend this team to all who are in the market for insurance. First class experience."
We responded:
"Thank you, Kelly, for your wonderful feedback! I'm happy to know that our team's knowledge and professionalism made such a positive impact on your experience. Your recommendations mean a lot to us!"
Profile photo of Kristine Zappa

Kristine Zappa

April 4, 2025

5  out of  5
rating by Kristine Zappa
"Grace, Kiera, and Nicole are incredibly knowledgeable and have the answers to all of my insurance questions!"
We responded:
"Thank you, Kristine! Grace, Kiera, and Nicole are such valuable members of our team—I’m so glad they were able to help with your insurance questions. We appreciate you taking the time to share this!"
Profile photo of Carrie Chesley

Carrie Chesley

April 2, 2025

5  out of  5
rating by Carrie Chesley
"Working with Grace was an absolute delight! She was extremely responsive, very knowledgeable, and made sure everything was taken care of with ease."
We responded:
"Thank you, Carrie, for sharing your experience! I'm happy to hear that Grace provided such responsive and knowledgeable service. It's wonderful to know she made everything easy for you. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Char Bystrom

Char Bystrom

March 17, 2025

5  out of  5
rating by Char Bystrom
"Grace is so helpful and responsive - always a positive experience working with this agency!"
We responded:
"Thank you, Char! I'm glad to hear that Grace has been helpful and responsive. It's wonderful to know that your experiences with our office have been positive. If you ever have more questions or need assistance, we're here to help!"
Profile photo of Katie Miceli

Katie Miceli

February 27, 2025

5  out of  5
rating by Katie Miceli
"Great customer service and easy to work with!!"
We responded:
"Thank you, Katie! I'm glad you found our customer service great and easy to work with. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Clover Eckert

Clover Eckert

February 25, 2025

5  out of  5
rating by Clover Eckert
"I needed to modify my renters insurance and Grace was very helpful and thorough. I really appreciate her professionalism and her attention to detail."
We responded:
"Thank you, Clover, for your wonderful feedback! I'm delighted to hear that Grace was able to assist you with your insurance needs. Her professionalism and attention to detail are truly valued by our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Sandy Krause

February 24, 2025

5  out of  5
rating by Sandy Krause
"Have nothing but positive experiences with Chad Babcock's State Farm team! Grace Jensen is a great asset and follows up on my inquiries promptly! Thanks again Grace!"
We responded:
"Thank you, Sandy, for sharing your positive experiences with our team! We're delighted to know that Grace has been a great asset and promptly follows up on your inquiries. Your feedback is truly appreciated, and we're here to assist you with any of your insurance needs or questions."
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Lutvija Kurtic

February 14, 2025

5  out of  5
rating by Lutvija Kurtic
"I worked with Kristy Senn from 2009.She is amazing and very talented! Any questions about anything she will help.She will explain nicely and friendly! My guess is nobody like her !!She is fantastic!!"
We responded:
"Thank you, Lutvija, for sharing your experience! I'm happy to hear that Kristy has been such a valuable part of your journey since 2009. Her dedication to providing clear and friendly assistance is truly appreciated. If you have any questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Hanhui Sherry Li

Hanhui Sherry Li

February 11, 2025

5  out of  5
rating by Hanhui Sherry Li
"So much quicker and easier than my current insurance company, Shantal helped me over the phone and listened to all my concerns. Highly recommend."
We responded:
"Thank you, Hanhui, for sharing your experience! I'm glad to hear that Shantal was able to assist you efficiently and address your concerns. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Chad Rasmussen

February 5, 2025

5  out of  5
rating by Chad Rasmussen
"Chad Babcock’s agency is simply the best available. I’ve worked with Grace many times in the past, and today worked with Kiera who took care of my time-sensitive insurance need with a promptness and professionalism that I greatly appreciated, even reaching out and working directly with an outside lender. I highly recommend Chad, Grace, Kiera, and all at Chad Babcock’s State Farm Insurance as a valuable asset without any reservations. Please consider them for any insurance and financial need you have. They treat me as they would their family and I will be a customer with them for life."
We responded:
"Thank you, Chad, for your wonderful feedback! I'm glad to hear that Kiera was able to assist you with such professionalism and promptness, especially with your time-sensitive insurance need. It's fantastic to know that Grace and the rest of our team have consistently provided you with the service you value. We truly appreciate your recommendation and are grateful to have you as a lifelong customer. If you ever need further assistance, please don't hesitate to reach out."
Profile photo of Tom Nelson

Tom Nelson

February 5, 2025

5  out of  5
rating by Tom Nelson
"Attentive service, reliable quotes, stands behind his word. Highly recommend"
We responded:
"Thank you, Tom, for your wonderful feedback! I'm glad to know you found our service attentive and our quotes reliable. It's important to us to stand by our word. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Profile photo of Michael Sluis

Michael Sluis

January 24, 2025

5  out of  5
rating by Michael Sluis
"I recently worked with Kiera Bauer at State Farm in Excelsior. She was fantastic. Very quick to get me quotes and process my request. Thank you very much for the quick communication."
We responded:
"Thank you, Michael, for sharing your experience with Kiera. I'm happy to know that she provided quick quotes and efficient service. Your feedback is greatly appreciated. If you need any further assistance, feel free to reach out to us anytime!"